Shipping policy

SHIPPING POLICY

 

Because happiness should always arrive on time ✨💛

 

At Aleore, we treat your jewellery like royalty — packed safely, shipped quickly, and delivered with care. Here’s everything you need to know about how your sparkle travels to you.

🚚 1. Order Dispatch & Tracking

Once your order is packed and ready to roll:

  • You’ll receive a tracking link via SMS/Email/WhatsApp.
  • You can follow your sparkle’s entire journey (we love the excitement too!).

We ship using trusted, premium courier partners across India.

⏰ 2. Delivery Timelines (Pan India)

(From the moment we dispatch your order)

Location

Expected Delivery

Metro Cities

2–3 working days

Non–Metro Cities

3–5 working days

Remote Areas (North East, J&K, restricted areas)

5–7+ working days depending on courier

Orders are usually dispatched within 24–48 hours.
Orders placed on Sundays or public holidays are processed the next working day.

💸 3. Shipping Charges

We like keeping it simple:

Order Value

Shipping Fee

₹1000 & above

FREE shipping 🎉

Below ₹1000

Standard shipping fee applies (as shown at checkout)

COD Orders

Partial COD applies (₹200 advance) + shipping fee if below ₹999

International Orders

Calculated at checkout (Prepaid only)

Express/Same-day shipping is not guaranteed and depends on courier availability.

🌍 4. International Shipping

Yes, we ship worldwide!

  • Prepaid only (COD unavailable)
  • Dispatch: 1–2 working days
  • Delivery: 10–15 working days, depending on customs
  • Import duties/taxes are paid by the customer, and vary by country

If you face currency/payment issues, we’ll help you instantly — just WhatsApp us.

📦 5. Packaging & Delivery Safety

Your sparkle arrives in tamper-proof, sealed packaging.
Please inspect the parcel before accepting it.

Do NOT accept the parcel if:

  • The packaging looks torn
  • The seal or POD slip is tampered
  • Label looks incorrect

Record a quick video and message us immediately:
📱 WhatsApp: +91 88823 98645

🔐 6. Delivery Attempts & OTP Safety

  • Courier partners make up to 2 delivery attempts.
  • Please ensure your phone is reachable.
  • Never share your OTP unless you have physically received your package.
    (Some couriers use OTP to mark “delivery denied” — so be cautious!)

❓ 7. FAQs

Q: Can I change my address after ordering?
If we haven’t dispatched the order yet — yes! WhatsApp us ASAP.

Q: Can I cancel my order after dispatch?
Once shipped, orders cannot be cancelled.

Q: Do you allow Same-Day or Express delivery?
We try, but cannot guarantee it. Contact us, and we’ll check availability.

💛 Need help?

📩 hello@aleore.in
📱 WhatsApp: +91 88823 98645
We’re always here to keep your sparkle shining! ✨